28 Apr'24
29 Apr'24
1 room, 2 guests
Hotel New Shalimar
Grant Road, Maharashtra | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
AI generated highlights from recent guest reviews
Parking
24-hour security
Air conditioning
Room service
Housekeeping services
Bathroom
Check-in: After 12:00 PM, Check-out: 11:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
1
4
1
3
2
2
0
1
6
3.5
2.0
1.0
4.0
AI generated summary from recent guest reviews
Travelers are generally disappointed with the location of the hotel, finding it below average and not convenient for attractions or shopping. They mention that the hotel is not close to public transportation and there are limited nearby restaurants. Some also express concerns about the safety and overall vibe of the area.
Convenient location
Public transportation
Travelers are expressing dissatisfaction with the size and cleanliness of the rooms, as well as the condition of the bathrooms. The rooms are described as small, untidy, and not well-maintained. Some guests also had issues with cleanliness and the condition of the bathrooms.
Room Size
Clean Room
Travelers have complained about the unprofessional behavior and lack of knowledge displayed by the staff at the hotel. There have been mentions of staff using inappropriate language. The check-in and check-out experience has also been described as negative. There are no mentions of 24*7 service or airport transfers.
Staff Behavior
Service
Travelers have expressed disappointment with the cleanliness of the hotel, noting untidy rooms, poorly maintained facilities, and unclean bed linen. The washrooms also do not meet hygienic standards. Overall, the hotel's cleanliness is a major concern for guests.
Cleanliness
Maintained facilities
·
Pawan776 on Aug 28, 2017
I checked out on 27-8-17 from New shalimar hotel in Grant road, to go back to delhi, we had taken 5 rooms for our 2 days stay here. It was a very bad experience to say the least. Here's why: 1) Stinky small rooms: The rooms are small, untidy and stinky. The smell of moist closed rooms is almost killing. And small cockroaches everywhere is something you just can't miss in here. 2) Way to go to the 4th floor: you have to take stairs to the 1st floor then lift to 3rd floor then finally stairs to 4th floor. There is no alternative to this. 3) Room service: The room service is one of a kind, they won't even give drinking water in the night, even after calling the room service repeatedly, they kept saying that they are sending it, but it never arrived (this is what happened with me, this or a similar thing may happen with you). 4) Ill mannered staff: Here you would get to see the most ill mannered and arrogant staff that you can find, right from the sweepers to the so called hotel manager. The combination of all the above points made my stay a very clumsy and bad experience. And to put a cherry on the pie, the hotel manager tried to humiliate us when i tried to let them know what a terrible room service i had faced the night before. All in all this hotel was the only mistake i made in Mumbai. Thia is for you to learn from if you are planning to take a room here. And i would like to encourage any other who had stayed here to share their experiences.
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·
Valentin J on Aug 05, 2017
We spent one night in this Hotel and it was very disgusting: very dirty walls, smelling, bathroom nasty and humid (mould problem). We had to change room 3 times to find "the good one". But the last one was invaded by cockroaches. The staff made fun of us just in front of us. Please avoid this place, we sent our worst night since one month we have been in India.
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2.5/5
How guests rated this hotel
3.5
Location
3.5
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹3,638
+ ₹460 tax
/ night
₹3,830
4% off
Price breakup
1 room x 1 night
₹3,830
Coupon discount
-₹192
Price after discount
₹3,638
+ ₹460 tax
2.5/5
How guests rated this hotel
3
Location
3
Rooms
3
Service
3
Value
2.5
Hygiene
₹2,312
+ ₹292 tax
/ night
₹2,434
4% off
Price breakup
1 room x 1 night
₹2,434
Coupon discount
-₹122
Price after discount
₹2,312
+ ₹292 tax
4/5
How guests rated this hotel
4
Location
3.5
Rooms
4
Service
4
Value
4
Hygiene
₹2,179
+ ₹308 tax
/ night
₹2,564
13% off
Price breakup
1 room x 1 night
₹2,564
Coupon discount
-₹385
Price after discount
₹2,179
+ ₹308 tax
3/5
How guests rated this hotel
3.5
Location
3
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹1,381
+ ₹195 tax
/ night
₹1,625
13% off
Price breakup
1 room x 1 night
₹1,625
Coupon discount
-₹244
Price after discount
₹1,381
+ ₹195 tax